SHIPPING INFORMATION

FREE SHIPPING ON ORDERS OVER £100*

*Free shipping is currently only available to UK, EU and US; this offer cannot be combined with any other discounts.

All our products are currently printed on demand to avoid the waste of some bulk manufacturing. We work with an on-demand order fulfilment company with facilities worldwide! Because of this there is a small additional time for the order to be fulfilled before we ship it out to you. This process is continually being improved.


FULFILMENT

How long does it take to make my products?
It takes 2-7 days to fulfil an order depending on the type of item and location, after which it’s shipped out to you.


DELIVERY

When will I get my order?
Shipping times estimated below are based on your location and are calculated from the date an order is fulfilled, not from the date the order is placed. Please allow 2-7 days for order fulfillment (avg. 4 days). 

UK: 2-5 business days
FRANCE: 3-5 business days
MOST OF EUROPE: 3-7 business days
USA: 5-8 business days
Other International Locations: 10-20 business days

 

Where will my order ship from?
We aim to ship all orders from the nearest facility to you. As well as speeding things up, it's better for the environment, and it avoids any additional costs*.

 

My order should be here by now, but I still don't have it. What should I do?

  • Check your shipping confirmation email for any mistakes in the delivery address.
  • Ask your local post office if they have your package.
  • Stop by your neighbours in case the courier left the package with them.
  • If you're expecting a home delivery and you know you won't be home to accept it, use an address where you know someone will be in to collect it.
  • If the shipping address was correct, and the package wasn't left at the post office or at your neighbour’s, get in touch with us as soon as possible with your order number.
If you have tried all of the above and still have not found your item, please contact us so we can help you to resolve the issue as soon as possible!  

     

    Do you offer FREE shipping?
    Currently we can only offer free shipping on orders over £100 that are placed from and shipping to: United Kingdom, United States & Europe 

    We hope to add more countries/regions to this offer as we grow.

     

    ORDERS

    How are your products made?
    We work with a reliable, high-quality print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!

    How do I track my order?
    If your shipping method includes tracking, you’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, please don't hesitate to contact us. 

    I received a damaged product, what should I do?
    We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please contact us within 7 days of receiving your item with the following information: photos of the damaged product, your order number, and any other details you may have about your order; and we will get back to you with a resolution as soon as possible!

    Will all the products in my order be shipped together?
    There are some products that we'll ship separately due to packaging differences and to protect those items.

    These products are: Caps, mugs, bottles, posters, canvas and stickers. 

     

    *There is a small percentage of items that may be rerouted to another fulfilment location if an item is out of stock at one location during the time of order. Although we do everything we can to avoid this, if it does happen, there is a chance that an additional customs and/or tax fee may occur on some international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and/or taxes to your international purchases. We will try our very best to ensure that items are fulfilled in your region in order to try to avoid these extra fees being assessed to our customers, however there are some regions where we have no fulfilment facilities. Please check our FAQs page to see if we have fulfillment centres in your region.